FAQs of the University Registry
Q: Where is the University Registry/Registrar’s Office/Records located?
A: The office of the Registrar is located on the ground floor of the Administration building. When you are in the lobby, veer off to the right and follow the corridor past the bend.
Q: Can I make an appointment to meet with the Office of the Registrar staff?
A: Yes, appointments can be made via email or phone during regular office hours.
Q: Where can I find the Academic Bulletins and program requirements?
A: Academic Bulletins are available on the Registrar’s page under Quick Access Resources.
Q: How do I apply for graduation?
A: Complete the Notification of Intention to Graduate form found online and submit it by the specified deadline. Detailed instructions are provided on the Graduation page.
Q: How do I withdraw from a course or the university?
A: Complete the Withdrawal form located under Forms on our website. Consult your Academic Advisor before submitting.
Q9: How do I know if I am eligible for Honors Convocation?
A: Eligibility criteria are published in the Academic Bulletin. Contact the Registrar’s Office- Data Entry for confirmation.
Change of Program/Major
Q: I am a new student. I have not yet registered for classes. How do I change my program?
A: Speak to the Admissions personnel informing them of your desire to make a change or adjustment. They will let you know the procedure for the change.
Q: I have completed one or more semesters of work, how do I change my program?
A: 1. Secure a Change of Program form.
- Fill in all your relevant details. In the left column write the current program you are doing. In the right column inset the new program or program adjustments (for example adding or dropping a minor) that you are desirous of doing.
- Collect all the necessary signatures for the process approval.
- Return the form to the office of the University Registrar.
Letters
Q: I need a letter for the bank to ascertain a H.E.L.P. loan, what is the procedure?
A: 1. Collect a Letter Request form from the University Registry (specifically by the shelving mounted on the wall near the FCB ATM machine).
- Select the option “The Bank’.
- Select the option verifying if you are registered, full-time, or part-time student.
- State on the request form if you need your expected date of completion (the bank may need this information so they know when to close off the loan).
- Return the form to the office of the University Registrar.
The process takes approximately ten (10) working days.
Q: I need a letter for insurance for my parents. What is the procedure?
A: 1. Your registration for the current semester must be cleared on Aeorion.
- You must have full-time status for the semester (12-16 credits).
- Collect a Letter Request form.
- Select the option “Insurance”.
- Return the form to the office of the University Registrar.
The process takes approximately ten (10) working days.
Q: I need a letter for G.A.T.E. to state that I changed my program of study?
A: 1. Collect a Letter request form.
- Select the option “Letter verifying I have changed my program”.
- Attach a copy of your Change of Program form to your Letter Request form.
The process takes approximately ten (10) working days.
Please note that letters for the embassies, consulates and the immigration office are done by the Immigration department of the Student Development office.
Transfer Credits
Q: What are Transfer Credits?
A: Transfer credits refer to courses taken at one institution that are credited toward a degree or diploma at another institution. The University of the Southern Caribbean accepts credits earned at post-secondary and tertiary level institutions that have been fully accredited by their regional and national accrediting agencies, provided that such credits have been earned through university-level courses appropriate to the student’s degree program at the University of the Southern Caribbean.
Q: Can I bring in my personal copy of my transcript from another institution?
A: While your personal copy of your transcript can be used to do a pre-evaluation of your transfers, an official, sealed copy needs to be sent from your previous tertiary institution for an official evaluation to be done.
For C.A.P.E. students, only your original certificates are required.
Q: Would my transfer credits affect my GPA?
A: Transfer credits will not affect the GPAs of all new students being admitted to USC from September 2017 or for those students that will fall under the 2017 Bulletin.
Q: How can I check my transfer credits?
A: Contact the Transfer Credit Services for evaluation..
Transcripts
: Where can I request an official copy of my transcript?
A: At the Records office which is one of the offices located within the University Registry department.
Q: How do I request an official transcript?
A: Submit a completed Transcript Request Form available on our website under Forms. Processing typically takes 3-5 business days.
Q: How much does a transcript cost?
A: The processing cost is TT$30.
Q: How long would it take for my transcript to be processed?
A: Transcripts are processed within three to five (3-5) business days. However, transcripts that present with discrepancies: i.e. transcripts without
- grade irregularities (missing grades)
- incompletes (I)
- deferred grades (DG)
- financial clearance
will not be processed until theses discrepancies have been rectified.
Grades, GPA, Courses
Q: Why am I not seeing my course grade on Aeorion?
A: Aeorion would not show a course on your transcript that has a missing grade. If you are missing a grade you need to contact your lecturer. If you are missing a course you need to contact your lecturer. If you are missing a course you need to ensure that your registration was completed.
Q: Why am I still seeing an ‘I’ or a ‘DG’ on my transcript after more than one (1) semester?
A: These grades are meant only to be place holders and are not to remain on your transcript for longer than one (1) semester. If one (1) semester has passed and a new grade has not been posted, then contact your lecturer.
Q: How do I calculate my GPA?
A: Your Grade Point Average (GPA) is calculated by dividing the total number of grade points earned by the total number of credits taken.
GPA= Total Number of Points / Total Number of Credits
The points generated by each grade can be referenced from the Grading System form.
Grading System Form